Information
System
A Wal-Mart main area of information management is the inventory
management system. Wal- Mart gained competitive with it’s up -to –date
inventory management system. It was the first retailer to computerized
inventory management and develop an integrated system which EDI, which place
orders directly with the suppliers when stocks reach a certain level. In order to mange Wal-Mart on going
operations, Wal-Mart uses the latest version of Oracle® Warehouse management
software. It is compatible with the radio frequency identification (RFID). This
software allows Wal-Mart to increase effiency in its inventory management.
Oracle database and Wal-Mart come together to help Wal-Mart maximize the efficient of inventory management.The accomplish thus by using a hand held terminal called a telxon. The telxon was introduced 3-4 years ago and has helped the productivity of Wal-Mart stores. The telxon allows the associate to stock merchandise, change prices, update inventory, make associate badges, show merchandise prices, etc. The telxon is positive asset to fulfill customer service.
Hardware:
First
incorporated in Texas in 1967 as Electronic Laboratories, Inc., the company
went through several restructurings and was renamed Telxon Corporation in 1974.
Telxon began to design order entry and inventory systems for retailers and
wholesalers in the grocery, drug, and hardware industries in the early 1970s.
Demand for these systems increased after 1973, when the universal product code
(or UPC barcode) identification system was adopted as a standard in the grocery
industry. Telxon's computer products also met a growing need for timely,
accurate information, which helped reduce costs, improve productivity, and
enhance service. These devices transmitted data through direct-connect
(dedicated) telephone lines, thereby eliminating redundant and often erroneous
data entry.
Software.
Wal-Mart telxon runs on software called Window CE (Windows Consumer Electronics). Microsoft's version of Windows for handheld devices and embedded systems that use x86, ARM, MIPS and SuperH CPUs. Introduced in 1996, Windows CE was renamed "Windows Embedded CE" as of Version 6.0 in 2006 and then renamed "Windows Embedded Compact" in 2008. Nevertheless, most people refer to "Windows CE" or "WinCE."
Windows CE is an operating system developed and designed for
small footprint devices or embedded systems. Windows CE is different from the
Windows operating systems for desktops but they share similar application
programming interfaces for a considerable number of classes. Some of the
devices that run Windows CE include industrial controllers, point of sale
terminals, cameras, Internet appliances, cable set-top boxes and communications
hubs.
Data:
The way that the Oracle is used is key to the operating
efficiency within the company. The company uses an Oracle database with
networked infrastructure
supplied by Cisco. The Oracle database which is fully
sustainable and can cope with the large size operations delt with by Wal-Mart
and numerous suppliers and thousands products. Oracle is a rational database,
which can be queried in a number of ways in order to provide information for
different purposes.
The database holds a high level of sensitive information and
requires come security to protect that data integrity. Vendors will be able to
access the same database through username and passwords. This way company
(vendor) only sees information that is relevant to interaction with Wal-Mart.
Procedures .
There
are standard procedures for different task. An example of procedures is
stocking merchandise. Merchandise will be the AVG Internet Security Software.
Step 2: After selecting the application SMART a
screen will pop up asking you for your username and password. We are given our
username and password when we are first hired.
Step 3: Then you will scroll
down and select the option PERPUTUAL INVENTORY.
Step 4: Then select KEEP IT
STOCKED. A screen will pop up saying UPC
and ITEM. At the bottom it will say ON HAND, IN TRANSIT, IN WHS, SHELF CAP.
Step 5: Scan the UPC on the
back of the merchandise and a screen will pop up with the UPC, ITEM NUMBER
PRICE, ON HAND ETC. Hit “alt f9” on the
keyboard of the telxon and it will you tell you the item location. The item
location will look like this (format) MOD: 0135-0001-0022 on the screen and on the price
tag.
STEP 6: When the item location
on the telxon matches with the price tag, you put the merchandise in that spot.
You have official stock merchandise.
People:
Wal- Mart information system is used collective by:
Store Manger
ZMS
CSM
(Customer Service Manger)
Department
Mangers
Support
Mangers
Sales
Associate
Are we able to purchase a telxon as an associate?
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