Monday, December 10, 2012

Analysis and Recommendations


Strengths Of Wal-Mart

Management

Wal-Mart solicits feedback from all their employees, annually, regarding their opinions of their work experience and the company’s implementation of Wal-Mart’s basic beliefs and values. They provide training on working with people, leadership skills, equal employment opportunities, diversity and sexual harassment.

Marketing

Wal-Mart marketing is in its Everyday Low Price Campaign and the Rollback Campaign. When consumers shop, they are always looking for the best deal. Since Wal-Mart already offers low prices, when the roll back prices, they are able to out put all their competition.

The most important marketing aspect of Wal-Mart is they try and create the ideal one stop shopping experience. Wal-Mart stores contain groceries, clothes, healthcare products, toys, electronics, bedding and automotive etc.

Finance/ Accounting 

Since 2000, Wal-Mart revenue has constantly increased. In 2000, they had revenue of $165,013 billion and in 2002 their revenue had increased 24% to $217,799 billion.

Production/ Operations

The strongest aspect of Wal-Mart is in its access to distribution networks. They continuously delivering goods to warehouses where they are sorted and distributed to their stores within a day. This enables Wal-Mart to take advantage of economies of scale with shipping trucks with full loads. This allows Wal-Mart the ability to increase the speed of deliveries, a fast response to market demands and low inventory.

Computer Information System

Wal-Mart information is a strong in the aspect of productivity. The information allows Wal-Mart to manage their inventory in the most efficiency way.  It allows to Wal-Mart to fulfill employee’s needs and customer and have strong customer service. 


Weakness of Wal-Mart

Management

Wal-Mart does not have a formal mission statement. They have core values; they do not tell their consumers what their business is. This does not provide direction or definition but gives a company a statement on which to rely on to stay strong.

 Wal-Mart also lacks in Unions. Wal-Mart does not have any Unions involvement, which is a problem because of the perception of treating employees poorly. 

Marketing


Wal-Mart trying to expand into new markets. There are thousands of towns across the U.S that tried to block the introduction of Wal-Mart because of the economies impact that it has on small town stores and shop. It “forces” them out of business. 

Production/Operations

With the increase rate of Wal-Mart consumers, the slowing speed of checkout lines. This is a problem because it can and will cause people to choose other stores that are less congested. This causes Wal-Mart to lose sales (profit).

Research/ Development

They do not engage in any research and development. They approach local government and just build. 

Computer information System

There are rarely in any weakness in Wal-Mart computer information system. They keep up with the latest software and technologies. 

Recommendations 

Wal-Mart has plenty of strength as a company but it also has it weakness. Where there is weakness can always be improvement. Recommendations that I can offer 
Come up a system that will speed up checkout lines, have more telxons available in the store, get involve with research and development so they can find the best location for their stores.   Also Wal-Mart should be sensitive where they put their stores so small shop and store wont go out of business, their image associated with how they treat their employees needs to improve (have a better PR).


How Management Information Systems Lead Wal Mart to Become More Successful

Wal- Mart Value Chain

Information System


Information System



A Wal-Mart main area of information management is the inventory management system. Wal- Mart gained competitive with it’s up -to –date inventory management system. It was the first retailer to computerized inventory management and develop an integrated system which EDI, which place orders directly with the suppliers when stocks reach a certain level.  In order to mange Wal-Mart on going operations, Wal-Mart uses the latest version of Oracle® Warehouse management software. It is compatible with the radio frequency identification (RFID). This software allows Wal-Mart to increase effiency in its inventory management.


Oracle database and Wal-Mart come together to help Wal-Mart maximize the efficient of inventory management.The accomplish thus by using a hand held terminal called a telxon. The telxon was introduced 3-4 years ago and has helped the productivity of Wal-Mart stores. The telxon allows the associate to stock merchandise, change prices, update inventory, make associate badges, show merchandise prices, etc. The telxon is positive asset to fulfill customer service.

Hardware:  

Telxon Corporation is a world leader in the design, manufacture, integration, and marketing of portable and wireless tele-transaction computers and systems. The Akron-based company designs, develops, manufactures, markets, integrates, and services several types of portable microprocessors, associated software, and peripheral devices for on-site data collection processing and communications. Its systems can be found in a wide variety of business environments, including retail, wholesale, manufacturing, utility, service, transportation, and government. The company dominates the industry's supermarket niche; 24 of the top 25 grocery chains in America utilize Telxon portable tele-transaction computers and systems. Telxon maintains subsidiaries and branches in Canada, the United Kingdom, Germany, France, Belgium, Italy, Australia, Japan and Singapore, and distributors in other parts of Europe, Asia, Africa, South America and the Middle East. By 1993, over 7,000 companies in 47 countries utilized Telxon products.
First incorporated in Texas in 1967 as Electronic Laboratories, Inc., the company went through several restructurings and was renamed Telxon Corporation in 1974. Telxon began to design order entry and inventory systems for retailers and wholesalers in the grocery, drug, and hardware industries in the early 1970s. Demand for these systems increased after 1973, when the universal product code (or UPC barcode) identification system was adopted as a standard in the grocery industry. Telxon's computer products also met a growing need for timely, accurate information, which helped reduce costs, improve productivity, and enhance service. These devices transmitted data through direct-connect (dedicated) telephone lines, thereby eliminating redundant and often erroneous data entry.

 
Software. 





Wal-Mart telxon runs on software called Window CE (Windows Consumer Electronics). Microsoft's version of Windows for handheld devices and embedded systems that use x86, ARM, MIPS and SuperH CPUs. Introduced in 1996, Windows CE was renamed "Windows Embedded CE" as of Version 6.0 in 2006 and then renamed "Windows Embedded Compact" in 2008. Nevertheless, most people refer to "Windows CE" or "WinCE."

Windows CE is an operating system developed and designed for small footprint devices or embedded systems. Windows CE is different from the Windows operating systems for desktops but they share similar application programming interfaces for a considerable number of classes. Some of the devices that run Windows CE include industrial controllers, point of sale terminals, cameras, Internet appliances, cable set-top boxes and communications hubs.



Data:



The way that the Oracle is used is key to the operating efficiency within the company. The company uses an Oracle database with networked infrastructure 
supplied by Cisco. The Oracle database which is fully sustainable and can cope with the large size operations delt with by Wal-Mart and numerous suppliers and thousands products. Oracle is a rational database, which can be queried in a number of ways in order to provide information for different purposes.

The database holds a high level of sensitive information and requires come security to protect that data integrity. Vendors will be able to access the same database through username and passwords. This way company (vendor) only sees information that is relevant to interaction with Wal-Mart.


Procedures .

There are standard procedures for different task. An example of procedures is stocking merchandise. Merchandise will be the AVG Internet Security Software.




Step 1:  Turn on telxon and select the SMART applications. 




Step 2:  After selecting the application SMART a screen will pop up asking you for your username and password. We are given our username and password when we are first hired.    


Step 3: Then you will scroll down and select the option PERPUTUAL INVENTORY. 


Step 4: Then select KEEP IT STOCKED.  A screen will pop up saying UPC and ITEM. At the bottom it will say ON HAND, IN TRANSIT, IN WHS, SHELF CAP. 





Step 5: Scan the UPC on the back of the merchandise and a screen will pop up with the UPC, ITEM NUMBER PRICE, ON HAND ETC.  Hit “alt f9” on the keyboard of the telxon and it will you tell you the item location. The item location will look like this (format) MOD: 0135-0001-0022 on the screen and on the price tag.   
 




STEP 6: When the item location on the telxon matches with the price tag, you put the merchandise in that spot. You have official stock merchandise.   

 


People:

Wal- Mart information system is used collective by:

Store Manger
Assistant Mangers
ZMS
CSM (Customer Service Manger)  
Department Mangers
Support Mangers
Sales Associate





Sunday, December 9, 2012

Five Forces Model



Force
Wal-Mart Example
Force Strength
Bargaining power of customers
“This item cost to much”
Low
Threat of substitutions
“ I only shop at family own business”
High
Bargaining power of suppliers
“I will go to another retailer who would sell my product at a higher price”
Low
Threat of entrants
“I am going to the new Target, its closer”
Medium
Rivalry
“I will go on the internet, they have bargains that I never see in stores ”
High

Business Strategy

 Wal-mart business strategy is Cost Leadership. Offering their customers great quality service and products at a lower price than their competition. Overall Cost Leadership is defined as offering the same or better quality product or service at a price that is less than what any of the competition is able to do. In achieving this goal it relies on a Supply Chain Management, that ensures products are available to the customers when they it at a low cost possible. 



Wal-mart Mission Statement


“We save people money so they can live better.”